JOIN OUR TEAM

Roles and Responsibilities:

• Conduct a minimum of 120 inspections annually to specific standards and follow core verification process by coordinating verifications with staff and customer, preparing for onsite verifications, conducting verifications, ensuring client records are thoroughly maintained, completing the verification checklist and submitting all relevant information applicable to internal teams within established timelines.

• Use applicable checklists, forms and technology with company equipment provided for gathering information for the audits.

• Demonstrate a comprehensive understanding of the organic certification process, maintaining understanding of USDA National Organic Program (NOP) regulations, as well as WFCFO policies and procedures.

• Attend required trainings, internally and externally, to maintain qualifications to conduct audits and knowledge of applicable regulations and standards.

• Continually participate in knowledge sharing and process improvement for new audit standards applicable to WFCFO's customers and NOP regulations.

• Provide training and onboarding support for new auditors.

• Book travel, hotel, and transportation according to company policy and submit applicable expense reports for reimbursement.

• Adhere to all customer’s quality and code of conduct standards including but not limited to: Biosecurity, SQF (Safe Quality Food), and GMP (General Manufacturing Practices).

• Communicate with WFCFO clients during the audit process on the requirements of the applicable regulations.

• Maintain professionalism and positive customer relationships and respond to all client inquiries and concerns related to the inspection/audit.  Elevate concerns or questions to certification team as needed. 

• Develop new customer relationships with hands-on services related to their verification needs and industry standards.

• Attend and participate in team meetings.

• Respond to WFCFO team member requests for information and participate in WFCFO National Organic Program (NOP) accreditation audits, as applicable.

• Partner with other divisions for auditing of clients with bundled services.

• Conduct pre inspection file review and post-inspection reporting work

• Collect samples as instructed

• Perform any other responsibilities, as needed.

Required Skills & Experience:

• Minimum of 2,000 hours of general experience relevant to crop production, food/crop handling, and/or livestock production.

• Proven organic auditing experience in the applicable scopes of Crops, Handling and Livestock

• Fluent with the USDA National Organic Program (NOP) rule and familiar with Regenerative Organic Certified

• Associate’s or Bachelor’s degree in Agriculture, Soil Science, Animal Science and/or related agriculture field preferred OR 5 years professional experience in the same field(s)

• Able to travel to necessary inspection locations

• Driver’s license or ability to obtain rental vehicle and travel to each location

• Working knowledge of Microsoft Office and willingness to learn proprietary IT systems with hardware, software and mobile applications

• Fair-minded and able to always maintain an objective approach

• Ability to keep accurate records, prepare and manage files, reports, letters, and billing

• Ability to communicate clearly verbally and in writing with internal/external staff, vendors, and clients

• Customer-service focused with proven communications and people skills

• Strong sense of urgency towards customer service and task management

• Strong aptitude for professionalism and confidentiality

• Teamwork attitude with a strong aptitude for professionalism and courtesy

• Maintains alignment with Where Food Comes From, Inc.’s Mission, Purpose, and Values

• Flexibility, focus and resilience in the face of high workload and competing demands

• Discipline in following defined processes

Preferred Skills & Experience:

• Additional working knowledge and experience in any of the following categories is a plus and will be weighted heavily in preference: non-GMO, Gluten Free, food science crops, animal welfare, and/or feed productions systems

• Extensive knowledge of agricultural systems

• Livestock and/or Agricultural background and experience in beef, pork, poultry, sheep and/or dairy

• Experience in industries with agriculture, agri-food systems, sustainability, and/or food and beverage certifications is a plus

• Possess a problem solving and solution-oriented approach coupled with a client focused mindset

• Ability and willingness to travel internationally

• Completed IOIA, ACA, accredited organic certifier, and/or NOP Organic Learning Center trainings relevant to organic inspection and standards

Working Conditions: 

• Remote with approximately 75% travel as the schedule dictates, mostly overnight

• Able to use standard computer keyboard on a regular basis

• Able to walk up and down stairs

• Cropland, pastures, ranches, manufacturing, and processing and packaging facilities

• Temperature extremes of high heat or cold, including indoors and outdoors

• Additionally, due to the nature of the information handled within this position, confidentiality and avoiding conflict of interest is required. We are a company that encourages self-starters and we reward highly motivated employees. There is opportunity for growth within this position for the individual who consistently excels in their performance. 

Equal Employment Opportunity: 

Where Food Comes From, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.